If you are not satisfied with your Karaoke Night Karaoke Machine purchased directly from the KaraokeNightUSA.com website (the “Product”), KaraokeNightUSA.com’s return policy allows you to return the Products purchased by you directly from the KaraokeNightUSA.com website after completing the KaraokeNightUSA.com Return Form (“KNRF”) during the 30 day period following date of shipment by Spectra Merchandising Intl. If the item is returned undamaged, in its original condition, and in the original packaging in accordance with this policy, we will exchange it or offer a refund of the purchase price paid, which refund will be made by crediting the account used to make the original purchase. The KNRF can be obtained by contacting firstname.lastname@example.org. The Product must be received by spectra Merchandising Intl. within 1 0 days after issuance of the KNRF.
All Products must be packed in the original packaging including any accessories, manuals, documentation, and registration that shipped with the Product. The KNRF number must be included with the returned Product.
Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, VAT) are not refundable. You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Product while in transit to Spectra Merchandising Intl. If you return Product to Spectra Merchandising Intl. (a) without a KNRF from Karaoke Night USA, (b) beyond the 1 0 day KNRF issuance period, or (c) without proper packaging, Karaoke Night retains the right to either refuse delivery of such return or charge you a 1 0% restocking fee. The time to credit your account may vary, depending on processing time. Please allow a minimum of 4 weeks for Spectra Merchandising Intl. to credit the account used to make the original purchase.